Conditions of Use

Prices: Prices stated are firm. We run our business in an honest and up-front manner where customers are treated equally. Offers and discounts do not apply. Occasionally sale items will appear and will be so noted. Prices are not negotiable.

Sales Tax: Wisconsin Residents will pay 6% in sales tax.

Lay-A-Way: Our lay-a-way policy is simple. The item must be more then $100.Down payment of 30% of total including shipping and the balance in 3 equal payment within 90 days . If more time is required, let us know. We can usually work something out to meet your needs. Without any modified agreement, failure to complete payments on a model on time will result in the model being returned to stock and forfeiture of 25% of the total purchase price including the shipping charges.

Payment Methods: We accept checks, money orders, bank drafts [band PayPal upon request in certain situations ] in U.S. currency. Shipping held 10 days for check to clear. Payment is expected within 7 days.

Returns: If you are not satisfied, you may return the model within 7 [seven) days. I will either repair or refund your money (minus shipping costs) at my option. Please contact me prior to returning the model. The model must be returned to me in the same condition which it was sent. If you modify, paint, alter or damage the model in any way, the warranty will be void. If the model is damaged in shipment, please contact me as soon as possible so I may contact the shipping service. You may incur a restocking fee of 20% depending on the reason for return.Special order or non stock items are NOT returnable or refundable 

As-Is: Items may be not be returned. Please purchase "As-Is" items with the understanding that the item is damage and in need of repair. Non-factory electronics such as lights, sound, command control, etc, are not covered under Rocky Mountain Trains satisfaction guarantee policy for repair, but you may still return the model for refund or exchange.

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